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Dr. Ghada is Ass. Proffessor in the faculty of tourism and hotel management –Pharos university in Alexandria “tourism department”, major Tourism marketing

She got her Ph.D. degree in Tourism, Tourist Guiding and Hotels Management, Faculty of Tourism and Hotels, Alexandria University. Her Ph.D title was Measuring The Effects of Service Encounter on Customer Satisfaction, A Field Study on Accommodation Establishments in Egypt”.

She got her Master of Science (M.SC.) Degree in Tourism,Tourist Guiding and Hotels Management, Faculty of Tourism and Hotels, Alexandria University. Thesis title was ͞Measuring “ervice Quality, A Field “tudy on Travel Agencies

She got her B.SC. Degree in Tourism Studies, Faculty of Tourism and Hotels, Alexandria University, Egypt.

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– Dr. Lamiaa Ibrahim is currently a Lecturer in the Tourism Department in the Faculty of Tourism and Hotel Management, Pharos University in Alexandria (PUA)-Major: Tourism Marketing. And she is currently proposing for the Ass. Professor Degree in Tourism studies Department, Major:Tourism Marketing.

– She got her Ph.D. degree in Tourism, Tourist Guiding and Hotels Management, Faculty of Tourism and Hotels, Alexandria University. Her Ph.D title was The effect of Egypt’s personality as a tourist destination on tourist loyalty.

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– Dr. Eslam Ahmed Fathy is currently a Lecturer in the Hotel Management Department in the Faculty of Tourism and Hotel Management, Pharos University in Alexandria (PUA)
Major: sales forecasting in Food and Beverage.

– Faculty of Tourism and Hotel Management, Alexandria University
Major: leadership in food and beverage Management.
Faculty of Tourism and Hotel Management, Fayuom University.

– He got his Master of Science (M.SC.) PHD degree in Hotel Management.
Thesis title:” the impact of implementing transformational leadership style in performance of front office employees in four and five star hotels in Cairo”.
Faculty of Hotels and Tourism, Fayuom University, Egypt.

– From 11 / 2005 at 8/2008: Master degree in hotel management,
thesis title:” Towards an Effective Sales Forecasting System SFS In First Class Restaurants In Alexandria “.
faculty of tourism and hotels, Alex University, Egypt.

– he got his B.SC. Degree in hotel management, faculty of tourism and hotels, Alexandria University in hotel management, faculty
of hotels and tourism, Alex University, Egypt.

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– April 2017:PhD in Tourism studies department,Faculty of Tourism and Hotels, Alexandria University–
Major: knowledge sharing and innovative behavior.
Thesis title: Measuring the impact of knowledge sharing on employees’ innovative behaviour in Egyptian tourism companies.
Supervisors:Prof. Dr.Hala Helaly & Prof.Dr. Nashwaa Foaad
Examiners:Prof. Dr/ Hanaa Fayed, Prof.Dr/ Abeer Attia,Prof. Dr.Hala Helaly & Prof.Dr. Nashwaa Foaad

– August, 2012:M.SC.in Tourism studies department, Faculty of Tourism and Hotels, Alexandria University –
Major: Total Quality Management.
Thesis title:“Testing the applicability of TQM “Malcolm Baldrige criteria” in the Egyptian establishments: Case study on the Egyptian Tourist Authority. ”.
Supervisors: Prof. Dr.Dalal Abdel Hady .Dr. Nashwaa Foaad
Examiners:Prof. Dr. Abdel Salam Abou Gahf, and Prof. Dr. Ashraf Adel Labib.

– June 20 01:B.SC.in Tourism and Hotel,Faculty of Tourism and Hotel – Menofia (currently Sadat) University.
Total Grade:very Good (78%).
Major:Tourism studies.

-June 1997: Graduated from (Nasser Secondary school)
Total Grade:85%.

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Academically; efficient, professional and hardworking person, so my superiors and colleagues describe me.My academic career commenced in 2006 when I joined the faculty of tourism and hotels, Menofia University.
This was my first step for my tertiary education. In 2005, I obtained theBachelor degree in Tourism Management with major in general management.
Academia has always been my passion, which motivated me to continue to further my studies and took my second step in completing my Honours (Pre-Masters Degree) in management from the same university, which was completed in 2006. While I continued to further my academic profile, it was necessary to join the real world in order to gain the
necessary experience and skills to work hand in hand with my academic studies in order to acquire a wide range of corporate planning and management, which I found extremely useful to myself and to my students when I joined the field of academic teaching and research.

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amer Elsawy is currently a Lecturer in Tourism Department in the Faculty of Tourism and Hotel Management,Pharos University in Alexandria (PUA). He has obtained a Master and PhD Degree in Tourism Planning from the University of Alexandria.In addition to his academic experience for about5years in PUA, heserved as Assistant Manager at Four Seasons Hotel, Alexandria, Egypt, and Baku, Azerbaijan for about 8 years, where he gained a lot of experience in dealing with different nationalities and cultures as a part of such a multi-national company.He was also the responsible for training and people development in his department at FS Hotel for more than 6 years which gave him strong coaching skills.Currently, he is a trainer at the Education Development Center (EDC) of Pharos University.He is the faculty general academic advisor, the official spokesman who is responsible for updating its website, the coordinator of the faculty annual international conference with the participation of more than 30 countries, member of Quality Assurance Center (QAC), and the international relations coordinator of the faculty.Among his tasks as an international coordinator, he drafts memoranda of understanding with other entities and higher education institutions; he detects funding opportunities through local, national and European funds; he leads the process of submitting new project proposals. Besides that, he organizes conferences, seminars, workshops and meetings with internal staff (research, academic and administrative staff), national agencies and managing authorities, partners and any other relevant stakeholder involved at local, national and international level. He has collaborated with academics within the university and in other countries such as Finland, Italy, United Kingdom, Ireland and Turkey to build and strengthen relationships and gain successful grants through research and enterprise activities

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